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• BAD QUALITY, DEFECTIVE OR INCORRECT ITEMS (Bad Grade, Damaged, Defective, Wrong Item Sent)

  • A free return shipping label will be provided.

  • You may choose a full refund or a free replacement.

  • Items must be returned in unused condition.

 

•  CUSTOMER MISTAKE (Wrong Size, Color, Change of Mind)

  • A restocking fee of up to 10% may apply (depending on factors such as order size)

     

How to Start a Return or Exchange

📧 Email: JustNatePro@icloud.com

Put "RETURN" as the subject of the email. Include your order number and reason for return or exchange. I will respond with instructions and approvals as needed.

Refunds are processed within 7 business days of receiving returns. Please package returns securely to avoid damage.